MASshop, located in the Museum Aan de Stroom (MAS) in Antwerp, faced the challenge of replacing an outdated system. They needed an efficient solution to streamline their daily transactions, product management, order and invoicing processes, as well as communication. Additionally, they wanted a simpler way to manage inventory and accurately calculate shipping costs.
MASshop
MASshop in Antwerp offers unique merchandise, postcards, books, toys, and stationery inspired by the diversity of the MAS Museum.
Challenge
Solution
MASshop chose Odoo from OBS-Solutions to meet these requirements. The implementation covered a wide range of processes: from the POS system to product management, contact, quote, and invoicing management. The website was integrated with Bpost for automatic shipping cost calculation, and a barcode-based inventory management system was set up. Odoo enabled them to centralize all activities in one system, improving efficiency.
Business Benefits
With the implementation of Odoo, MASshop was able to deploy a fully standardized solution that reduced maintenance costs and eliminated sources of errors. The system is intuitive, allowing new employees to be quickly onboarded. MAS Shop benefited from a cost-effective implementation and the ease of migrating to future Odoo versions. The centralized management of all processes allowed the company to focus more on enhancing the customer experience while reducing operational costs.